Operational AI, governed for your organization.
Agents that take action. Workflows that automate real processes. Connectors into the systems you already run — all under the approvals, guardrails, and audit controls your organization sets.
See the 90-day success plan →
Drafted the renewal. This crosses your finance threshold, so it needs sign-off.
Routed to Dana R. for approval. Nothing sends until she says yes.
Pulling org-wide adoption from the Command Center.
Sales and Support are climbing. Finance is flat — want the usage breakdown?
Reading opportunity data through your approved connector.
9 accounts flagged at risk. Summary posted to #revenue — logged to your audit trail.
Rival Enterprise is used by four different people with four different jobs. Each has an onboarding path tuned to what they actually need.
👔 Executives
Understand what you bought, how it creates value, and how it stays under control.
Leaders and sponsors need the value story and the guardrails — not the configuration screens. The executive path covers what Operational AI changes, how adoption is measured, and where oversight sits.
🛡️ Admins
Set the rules, manage the people, and see everything.
IT and operations own the workspace: users and roles, SSO, connectors, approvals, guardrails, and the audit trail. Admins decide what’s allowed before anything runs at scale.
🛠️ Builders & Creators
Build the agents, workflows, and functions everyone else adopts.
Technical contributors and automation engineers design the automations, wire them to real systems, test them, and publish them to the Marketplace for the rest of the organization.
⚡ End users
Get real work done inside the guardrails your organization set.
Team members adopt approved agents, run workflows, and hand off the decisions that need a human. No policy reading required — the platform enforces the rules for them.
Human in the loop
Approval workflows route sign-offs to the right person, escalate when they stall, and stop consequential actions until someone says yes.
Policies that enforce themselves
Guardrails & allowed models apply your rules to everyone automatically — no relying on each person to remember them.
A provable record
Audit logs capture user actions, agent and workflow runs, approvals, and connector usage for compliance and investigations.
Least-privilege access
Three roles, one capability matrix. Admins set the rules; team members work freely inside them.
Your systems, one door
Connectors are the security boundary. Nothing an agent touches gets touched without a connection an admin approved.
Spend you can see
The Cost Optimization Center attributes usage to teams, steers model selection, and sets budgets before adoption outruns the plan.
Approvals, policies, guardrails, and the audit trail — the framework that makes broad AI adoption deliberate rather than a cleanup project.
The admin surfaces: the org-wide picture, the detail underneath it, and the queues where admins act.
Who is in the org, what they can do, and how they get in and out.
What your security and compliance teams will ask about.
Set up the workspace
Provision your organization, configure SSO, and get your account settings in order. See Set up your workspace.
Add your people and decide who can do what
Invite users, group them into teams & departments, and assign roles using the capability matrix as your reference.
Turn on governance before you scale
Define your AI policies, set guardrails and allowed models, and put approvals where the consequences are real.
Connect your systems
Authorize the connectors your work depends on — Slack, Microsoft 365, Google Workspace, Salesforce — and govern which agents can reach them.
Get people productive, then measure
Point each group at its onboarding path, let them adopt approved agents and run workflows, then track uptake in analytics and cost in the Cost Optimization Center.
Agents
AI workers that take action toward a goal — with a persona, guardrails, and the tools you allow them.
What is a Rival Agent → · Building Agents · Personality & Guardrails · Rituals
Workflows
Multi-step automations with triggers, actions, and approval checkpoints, chaining functions, connectors, and agents.
What is a Workflow → · Building Workflows · Versions & Publishing
Marketplace
In Enterprise, you browse the set your admin has approved. Adopt what’s ready; publish what’s yours.
What is the Marketplace → · Marketplace adoption guide · Agent Marketplace · Tools Marketplace
RivalBot
The assistant for finding automation opportunities and building inside Rival.
Functions
Single, reusable capabilities — look up a record, generate a PDF, send a mail — that agents and workflows call to do real work.
What is a Function → · Creating a Function · Adopting from the Marketplace
For developers
Build functions and workflows in code, and expose capability to agents over MCP.
Developer Guide → · What is an MCP Server · Creating a Function
