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What connectors are

A connector is a secure link between Rival and one of your systems — Slack, Microsoft 365, Google Workspace, Salesforce, and more. Connectors are how agents and workflows read from, and act inside, the tools your team already uses. For the plain-language definition, see What is a Connector.

Everything an agent can touch in your systems, it touches through a connector. That makes connectors the natural place to enforce security: control which connectors exist, how they authenticate, and which agents can use them, and you’ve controlled what your AI can reach. Nothing acts on your data without going through a door you approved.

Connectors span the systems enterprises run on: communication (Slack, Teams), productivity suites (Microsoft 365, Google Workspace), CRM (Salesforce), and more. The available set grows over time. [VERIFY: link to the current supported-connectors list.]

Connecting a system is one step; deciding who can use that connection is another. In the enterprise, an agent can only reach connectors that are approved, and a team member can only connect the personal apps their admin allows. This two-layer model — connect, then govern — is what keeps a powerful capability safe.

Your organization connects Salesforce once, at the admin level. From then on, approved agents can read opportunity data to draft summaries — but none of them can reach Salesforce unless an admin has granted that connector to them. One connection, governed centrally, reused safely by many.