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What is a Rival Agent

An agent is an AI worker that takes action toward a goal. You give it instructions, context, and a set of tools, and it carries out real work — not just answering a question, but doing the task.

A Rival Agent is a customizable AI assistant created within your organization. Each agent has its own name, icon, persona, and safety boundaries. Beyond conversation, agents can run tools, reference knowledge sources, act inside third-party systems through connectors, hand work to sub-agents, and run on a schedule through rituals.

Every agent starts with a persona and guardrails, then grows only the capabilities its job needs:

  • Tools — run functions from the marketplace or your organization’s own collection.
  • Knowledge — reference uploaded materials (PDFs, documents, text) when responding.
  • Connectors — operate inside third-party platforms via secure sign-in (Slack, Microsoft 365, Google Workspace, Salesforce, and more).
  • Sub-agents — delegate parts of a job to other agents. See Sub-agents & Multi-agent systems.
  • Rituals — run automatically on a schedule with no person in the chat. See Rituals.

An agent can stay purely conversational or grow into a full process-handling system. You configure only what your use case requires.

A tool is a discrete function: it takes input, runs code, and returns output. An agent pairs a language model with a persona and decides which tools to call to handle a request. Agents talk conversationally; tools require explicit, structured calls. Agents use tools — tools can’t invoke agents — and an agent can delegate to other agents as sub-agents.

An agent editor is organized into:

  • Basic identity — name, description, instructions, and theme.
  • Personality & Guardrails — communication style and permitted vs. prohibited actions. See Personality & Guardrails.
  • Tools & Memory — attached tools, knowledge uploads, connections.
  • Sub-agents — agents available for delegation.
  • Rituals — autonomous scheduled runs.
  • Connectors — third-party integrations.

The mechanics above are the same across Rival. What enterprise adds is governance:

Publishing visibility runs Private, Organizational, or Public, with versioning and release notes; public agents go through marketplace review.