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Adoption & AI-usage analytics

Where the Executive Summary gives the headline, analytics give the detail. This is where you see how AI is really being used across the organization and inside each team.

Adoption answers “is this landing?” — how many people are active, which teams are leaning in, and where usage is thin. Adoption is the leading indicator of value: a tool nobody uses returns nothing, so seeing where uptake is strong or weak tells you where to coach, celebrate, or intervene.

Usage answers “what are they doing?” — which agents and workflows run most, how much work flows through, and where the volume concentrates. This is what connects activity to cost and to impact, and it feeds directly into Cost controls.

Admins see the whole organization; team members see their own team. That scoping means a team lead gets a view tuned to the people they’re responsible for, without exposing the whole company — the same information, framed for each role. See the Capability matrix.

A team lead notices in their team analytics that one workflow accounts for most of their usage while several adopted agents go unused. They retire the dead weight and promote the workflow to the rest of the department — a small, data-driven tune-up that raises the team’s return.